Diane is a IT professional with expertise in managing teams, systems design and enterprise level system implementations. Diane has worked in Fortune 500 companies in banking, insurance and electronics distribution.

Diane has been particularly successful at managing projects within budget and time constraints. Diane is creative, prompt, and reliable. Diane has also successfully managed implementations in ITIL Release Management, ITIL Change Management, PeopleSoft CRM, IT Asset Management, Executive Reporting and ITIL Standards.

Core Competencies  

• ITIL Implementations/Operations

• Systems Design/Systems Modification

• Project Management/Change Management

• Client Relationships

• Leadership/Teams

• Management & Leadership

• Operations
  

• Marketing
  

• Technical

IT Philosophy

“Using information systems effectively requires and understanding of the organization, management, and information technology shaping the systems. An information system creates value for the firm as an organizational and management solution to challenges posed by the environment” (Laudon and Laudon 2007, p 16).

Source: Laudon and Laudon (2007). Management Information Systems, 10^th Edition. Pearson: Upper Saddle Ridge, New Jersey.